Quality & Services

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Quality & Services
We provide extensive services, which fully comply with customer requirements. 100 years of experience and our technical expertise in development, production, maintenanceafter sales service/spare parts and quality practice go into these services. We take care of our customers’ and clients’ needs, apply a holistic and solution-oriented thought process, act flexibly and help quickly at home and abroad.
As a manufacturer, we supply you with original spare parts “Made in Germany” during the entire application period of our products.
 
Development
Constructive know-how for customised solutions
The main focus of our constructive services is in compiling solutions made to measure for challenging assignments together with our customers. From the idea of a producible component as a one of a kind or serial product. Numerous innovations and records attest to the quality of our constructive work.
Many of our teams of engineers have international experience and have been working together in well-established project teams for many years. Professional equipment and tools go without saying. Efficient processes throughout all phases also ensure the economic success of the project for our clients.
Creative design

  • Engineering work for international sales orders
  • Development of serial products and special-purpose solutions 
  • Upgrading and optimisation of existing customer systems
  • Modification of our own standard series and technologies
  • Development of innovative technologies/system solutions
  • Constructive work in international joint projects

 
Service and Maintenance
Ensuring ongoing availability
Routine and all-round maintenance prevents uncontrollable downtimes. Upon request, we put our own as well as third party components and products through their paces.
We strive to make mobile equipment available at all times in everyday industrial life. For this purpose, we have competent and skilled service technicians at our disposal with standardised tools and equipment. We would be more than happy to compile an individual maintenance proposal for you.
 
Acting instead of reacting

  • Routine, predictable maintenance intervals
  • Application of original spare parts
  • Ensuring ongoing availability
  • Direct cost control

 
After sales service/Spare parts
High class German workmanship for international markets
We cover the entire production range of our energy and data transfer systems in a 15,000 sqm roofed production area. We manufacture, assemble and carry out a thorough inspection of technical core components as well as most of the products before delivery. This makes it possible for us to quickly manufacture high quality spare parts for your requirements and to provide our customers with them just as quickly.
Extraordinary expertise in development and production enables us to advise each customer individually and to support each customer effectively in any situation. Lean structures, dedicated employees and state-of-the-art machinery ensure punctual delivery.
 
High quality work from A to Z

  • short reaction times according to customer requests
  • efficient product development based on proven and tested technologies/model ranges
  • production according to international standards and directives
  • internal assembly, quality control and testing
  • quick delivery, even for large contract volumes
  • extensive customised services

 
Quality Management
Highest quality for satisfied customers
The quality of our services and products is aimed at the complete fulfilment of our customers’ wishes, needs and expectations. In the process, the benchmark for the assessment of our quality is first and foremost set by you - our customer.
Internal quality management ensures compliance with international standards and directives. The implementation of the QM system is carried out according to standardised methods and with the help of flexible tools for the modelling and documentation of all production and business processes (DIN EN ISO 9001:2008).
 
Certificates and Approvals